Privacy Policy

Last updated: May 10, 2026

SteelDesk.in ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information: When you create an account or subscribe to our services, we collect your name, email address, phone number, company name, and billing address.

Payment Information: Payment details are processed securely by Razorpay. We do not store your credit card numbers, debit card numbers, or bank account details on our servers.

Usage Data: We automatically collect information about how you interact with our tools, including pages visited, features used, calculations performed, and time spent on the site.

Device Information: We collect browser type, operating system, IP address, and device type for analytics and security purposes.

2. How We Use Your Information

We use your information to: provide and maintain our services; process payments and subscriptions; send tender alerts and notifications you've subscribed to; improve our tools and user experience; respond to your support requests; comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with: Razorpay for payment processing; email/WhatsApp service providers for delivering alerts; analytics services (Google Analytics) for improving our platform. All third-party providers are bound by their own privacy policies and data protection obligations.

4. Cookies

We use cookies and similar technologies to: keep you logged into your account; remember your preferences; analyze site traffic and usage patterns; improve site performance. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

5. Data Security

We implement industry-standard security measures including: SSL/TLS encryption for all data in transit; secure server infrastructure with regular security updates; access controls limiting employee access to personal data; regular backups of all data.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it.

7. Your Rights

You have the right to: access your personal data; correct inaccurate data; delete your account and associated data; withdraw consent for marketing communications; request a copy of your data in a portable format. To exercise these rights, email us at info@steeldesk.in.

8. Children's Privacy

SteelDesk.in is designed for professional use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

For privacy-related inquiries, contact us at: info@steeldesk.in